11pm guest lockout? Your AI Agent has already solved it.

11pm guest lockout? Your AI Agent has already solved it.

SimplyAI’s Voice AI agents verify the booking, generate the access code through RemoteLock, and talk your guest through the door - in their language, in one conversation, at any hour.

SimplyAI’s Voice AI agents verify the booking, generate the access code through RemoteLock, and talk your guest through the door - in their language, in one conversation, at any hour.

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How the call resolves

How the call resolves

Call received

Call received

Guest verified

Guest verified

Code issued

Code issued

Door opened

Door opened

Integration live today with SimplyAI × RemoteLock customers

The integration live today with SimplyAI and RemoteLock customers.

Inbound call · Guest line

23:04

Guest

Hi — I’ve just arrived at Flat 12, but the keypad says my code has expired. My booking starts tonight.

SimplyAI agent

I can help with that. For security, can you confirm the surname on the booking and the last four digits of the booking ID?

Guest

Sure — it’s Smith, and the booking ID ends in 4819.

Booking matched in PMS · arrival window confirmed

Access code received via RemoteLock

SimplyAI agent

Thanks, you’re verified. I’ve issued a new temporary code ending in 26. Please enter 4 8 2 6, then press the tick key.

Guest

That opened it. I’m inside now — thank you.

Resolved without escalation · Access confirmed at 23:06

How it works together

From guest question to open door, in one conversation.

SimplyAI sits alongside your RemoteLock account and your property management system, closing the loop between guest communication and door access - no manual steps, no callbacks.

01

The call is answered

The call is answered

Speech-to-speech AI picks up instantly, 24/7, in any of 26 languages — no menus, no hold music.

Speech-to-speech AI picks up instantly, 24/7, in any of 26 languages — no menus, no hold music.

02

The booking is verified

The booking is verified

The agent checks the guest’s reservation in your PMS in real time before anything is shared.

The agent checks the guest’s reservation in your PMS in real time before anything is shared.

03

The code is generated

The code is generated

A valid access code is created on the spot through your existing RemoteLock setup.

A valid access code is created on the spot through your existing RemoteLock setup.

Via RemoteLock API

Via RemoteLock API

04

The guest walks in

The code is read out, confirmed, and logged — the whole exchange finished while you weren’t disturbed.

Beyond lockouts

Every access call your guests make, handled.

Every access call your guests make, handled.

Lockouts

Lockouts

Verified guests get back inside in minutes, whatever the hour — the highest-stress call, off your plate.

Verified guests get back inside in minutes, whatever the hour — the highest-stress call, off your plate.

Code delivery

Code delivery

Entry codes issued and confirmed over the phone the moment a verified guest asks for them.

Entry codes issued and confirmed over the phone the moment a verified guest asks for them.

Early check-in requests

Early check-in requests

Requests handled against your rules and availability — approved, declined, or escalated automatically.

Requests handled against your rules and availability — approved, declined, or escalated automatically.

Contractor access

Contractor access

Cleaners and trades get time-boxed codes without you playing switchboard between jobs.

Cleaners and trades get time-boxed codes without you playing switchboard between jobs.

Arrival & booking questions

Arrival & booking questions

Directions, parking, check-in times, booking verification — answered naturally, in the guest’s own language.

Directions, parking, check-in times, booking verification — answered naturally, in the guest’s own language.

International guests

International guests

26 languages, natively — hotel-level responsiveness for a global guest base, without multilingual staff.

26 languages, natively — hotel-level responsiveness for a global guest base, without multilingual staff.

Run guest access end to end, without being on call.

See your own RemoteLock properties working with a live SimplyAI agent. Most operators are up and running without changing their locks, their PMS, or their listings.

Book a demo

Try the live agent

Always on

Guest access calls answered across evenings, weekends, and holidays.

26 languages

Spoken natively by every agent, without separate localisation work.

Live today

Already running with a joint SimplyAI × RemoteLock customer.

Speech-to-speech

Low-latency conversations that feel direct, natural, and human.